The three types of empathy (emotional, cognitive, and empathic concern) do not necessarily correlate within individuals.

“And what's so interesting about these three types of empathy is that they don't correlate within people. You can be really high on the emotional empathy scale, right? You can have tears streaming down your face as you hear about your friend's divorce, but you might be really bad at diagnosing what it is that's causing them distress. You might be really bad at actually offering up a solution to their problem. Or you might lack the will. Like, if you're sociopathic, you might just not have the will to help someone.”